Solved: The Security Database on the Server Does Not Have a Computer Account for This Workstation Trust Relationship

Problem:  Rebooted domain member Server or Windows 7/8/10 PC and receive error “The security database on the server does not have a computer account for this workstation trust relationship” when trying to logon.

Cause: This is usually caused by having a mixed Active Directory Server environment with 2003 domains & member Server 2008/2012 servers & Windows 7/8/10 PCs on a Server 2003 domain.


  1. Unplug the network cables on the Server/PC that is inaccessible..
  2. Login on to the Server/PC that is inaccessible with an account that has Administrator privileges.
  3. Plug the server network cable back in while logged on.
  4. Change the domain name from FQDN (xyz123.local ) to the short name (xyz123).
  5. Reboot the server and log back in as the domain user and all should be fine.


  1. Jason says:

    Thanks Worked for me

  2. Computer Business Consultants says:

    Glad to hear it.

  3. cariengon says:

    Where do you change the domain name?

  4. AdeMuhammadNazali says:

    Cool, its.. worked for me, 🙂

  5. Fede says:

    Still valid, saved my ass today 🙂

  6. abobo says:

    Great ! worked for me. Thanks

    • Computer Business Consultants says:

      Glad it worked!

  7. Tireman IT says:

    Do this fix first before trying anything else. I did do a quick backup, just to be sure. Everything returned as normal.

    • Computer Business Consultants says:

      Happy to hear everything went well on the repair.

  8. Jesper says:

    Thanks, that worked perfectly for me 🙂

  9. Narinder says:

    Thanks a lot…it worked.

    • Computer Business Consultants says:

      Happy to hear the solution worked. Let us know if you ever need any other IT support.

      – Computer Business Support Team

  10. david says:

    Worked for me – thank you!

  11. Lelo says:

    Thanks very much, this was the only solution that worked for me.

  12. Pieter says:

    Thanks, disconnecting the network made it possible to login in the first place! Your solution worked for me.

  13. V says:

    It was enough for me to:
    1. unplug the cable
    2. access the account without connection to server
    3. plug cable back and computer restores connection to server network drives.

    long story short, it was enough to plug and unplug cable 😀

  14. rick_leye says:

    If I may add also disabled the wifi.
    Phew !

  15. Thomas says:

    Thank you soooo much. Could repair my Exchange server without problems!

    • Computer Business Consultants says:

      You are very welcome. We are glad we could assist.

    • Computer Business Consultants says:

      Du bist herzlich willkommen. Froh, dass wir konnten helfen.

  16. Mark VanderSys says:

    Great suggestion. Works like a charm. Thanks.

  17. Paul says:

    I just want to acknowledge the original posters and say a hearty ‘thank you!’ for all the times I’ve referred to this bookmarked post over the last couple of years.

    • Computer Business Consultants says:

      You are welcome. Glad to help.

  18. snowboard poznań says:

    This website was… how do I say it? Relevant!! Finally
    I’ve found something that helped me. Many thanks!

    • Computer Business Consultants says:

      You are welcome. We are glad we could help.

  19. Mat says:

    Do you have any thoughts on how to do this in a “Virtual Environment”? I have a couple of VMs that this happened to!

    • Computer Business Consultants says:

      Hello and Thank you for contacting Computer Business.

      Using either the VSphere console (using vim-cmd) or the Hyper-V console (A check box) disconnect the VMs from the LAN.

  20. Jiju says:

    But I will lost every desktop customized settings,documents , outlook settings and all. Right?

    • Computer Business Consultants says:

      Hello and Thank you for contacting Computer Business.

      No, you will not loose anything. The user profiles remain unchanged

      • Jiju says:

        Sorry. I lost all my settings. How can I get in to my previous profile?

  21. Todd Sheridan says:

    I found I had to disconnect the network AND use my previous password (this was a Hyper-V virtual machine and I had changed the password on another PC while this machine was running) after reconnecting it to the network, it just asked for my current password.

  22. mominul says:

    thanks for solution. its don.

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